Position Summary:
Under direct supervision of the Cage Supervisor, operates and performs cash and currency transactions for Casino customers at a service window.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:

• Provides excellent customer service to internal and external customers, maintains

excellent employee relations.

• Safeguards casino assets.
• Counts and verifies all cash/coin/chip transactions in the cage.
• Makes change for customers and exchange coin/chip for cash.
• Issues banks, remake banks, replenish change for all departments.
• Performs fills for Table Games and pays out jackpots to electronic gaming devices.
• Services ATM and Kiosk machines to include adding or decreasing currency.
• Complies with federal cash reporting requirements.
• Maintains accurate cage cash transmittal forms.
• Reports currency counting equipment problems.
• Performs all duties, responsibilities, and requirements such as redemption, vault/main bank, check cashing, credit card transactions, cage exchanges, and payouts.
• Complies with internal controls/policies and procedures as they pertain to this position.
• Maintains confidentiality of all Casino operation data.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Minimum Qualifications:
Education and Experience:
High School Diploma or GED plus one year experience as a cashier or bank teller; or equivalent combination of education and experience. Must be 18 years of age or older. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:

• Knowledge and proficient in basic mathematics.
• Ability to become familiar with all cage functions.
• Skill in cashier’s cage operations and of applicable laws on cage operations.
• Ability to communicate, read, and write clearly in basic English.
• Ability to demonstrate outstanding guest service at all times.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Skill in problem solving and sound decision-making.
• Skill in typing and 10-key operation.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel.

Physical Demands:
While performing the duties of this job, the employee regularly is required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Work is generally performed in the Casino cage area with exposure to second-hand smoke, currency dust particles and a high noise level. Evening, graveyard, holiday and/or weekend work may be required. Extended hours and irregular shifts may be required.